Frequently Asked Questions

Product Disclaimers:

-Like everyone of us each crystal is unique and fragile, and they all come in different shapes and color variations.  Each pair will be matched to our best ability and similar to the pictures shown on each product listing in the shop.

-Any part of the jewelry that goes in your ear is either stainless steel or gold plated stainless steel. Please be aware of this if you tend to have a reaction to either metals.

Do You Accept Returns?

Returns can be accepted 7 days after purchase date for in-store credit or full refund. All items must be unworn & not broken or unused in order to be eligible for a refund.

Shipping:

-I always try my best to ship as fast as possible, but please allow 3 to 5 business days. 

-We love the planet here at Wilde Botanical and because of this, our shipping envelopes are 100% compostable.

-Once your products are dropped off to USPS, Wilde Botanical is not responsible for any damages that occur during shipping. All purchases come with a $50-$100 warranty from USPS.